Dubai Electricity and Water Authority (DEWA) was formed on 1 January, 1992. Since then, DEWA has made considerable achievements, to be ranked as one of the best utilities in the world. DEWA provides state-of-the-art smart services and technologies to 788,824 customers, with a customer happiness rate of 95% in 2016.
DEWA’s competitive results annually surpass leading European and American companies in power transmission, distribution and water networks, and lost minutes. The UAE, represented by DEWA, has been ranked first in the MENA region and fourth globally for the fourth consecutive year for getting electricity as per the World Bank’s Doing Business 2017 report.
DEWA prioritises Dubai’s sustainable development, to make the city a global hub for green economy, and reduce carbon emissions. This is achieved by increasing reliance on renewable and clean energy resources, retrofitting buildings, enhancing energy efficiency, and increasing sustainability awareness among stakeholders. This is in implementation of the Dubai Clean Energy Strategy 2050 which aims to provide 7% of Dubai’s energy from clean sources by 2020, 25% by 2030, and 75% by 2050.
In line with this strategy, DEWA has launched many mega projects and leading initiatives, including the Mohammed bin Rashid Al Maktoum Solar Park, which is the largest single-site solar project in the world. DEWA has also launched a number of smart initiatives to support the Smart Dubai initiative to make Dubai the smartest and happiest city in the world. This also includes Shams Dubai, to encourage building owners to install photovoltaic solar panels to generate electricity.
DEWA’s expansion continues to meet the ever growing demand for electricity and water and continues to maintain its corporate structure and functioning in the most professional and advanced ways to ensure its continued success in the years to come. With a vision to become a sustainable innovative world-class utility, DEWA has also been committed for the past 19 years to organising the Water, Energy, Technology and Environment Exhibition (WETEX) in its quest for innovative technologies and solutions, best practices and global partners that will help improve the quality of electricity and water not only for Dubai but also for the benefit of the entire region.
For more information about DEWA, visit www.dewa.gov.ae
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